Privacy Policy

At Sadman's Biology, we respect your privacy and are committed to protecting the personal information of our students, parents, guardians, and visitors.

This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you when using the Sadman's Biology website and services.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the Sadman's Biology website, online learning platform, course enrollment system, and related services.

Sadman's Biology primarily provides educational services to students in Bangladesh, including SSC and HSC-level students.

2. Information We Collect

2.1 Account Information

When you create an account, we may collect:

• Full name
• Email address
• Phone number
• Password or authentication information
• Profile information
• Account type or role

2.2 Course and Learning Information

When you enroll in or use a course, we may collect:

• Courses you have enrolled in
• Course progress
• Video viewing activity
• Completed lessons
• Quiz and assessment results
• Course completion information
• Certificates or achievements

2.3 Payment Information

When you purchase a course, we may collect information necessary to process and record your transaction.

This may include:

• Transaction ID
• Payment amount
• Payment status
• Course purchased
• Payment date

Payments may be processed by third-party payment providers. Sadman's Biology does not need to store your complete debit card or credit card credentials when those details are processed directly by a payment provider.

2.4 Device and Technical Information

When you use our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Screen resolution
• Approximate location
• Pages visited
• Date and time of requests
• Error and diagnostic information

3. Cookies and Similar Technologies

Sadman's Biology may use cookies, local storage, session technologies, and similar technologies.

These technologies may be used to:

• Keep you signed in.
• Maintain authentication sessions.
• Remember preferences.
• Protect accounts and prevent fraud.
• Maintain enrollment functionality.
• Understand website usage.
• Improve website performance.

Some cookies may be essential for the operation and security of the platform.

4. How We Use Your Information

We may use collected information to:

• Create and manage your account.
• Process course purchases and enrollments.
• Provide access to purchased courses.
• Track course progress.
• Provide educational services.
• Process payments.
• Provide customer support.
• Verify account activity.
• Detect and prevent fraud.
• Protect our platform and users.
• Improve our website and services.
• Comply with applicable legal obligations.
• Enforce our Terms & Conditions.

5. Information About Students Under 18

Sadman's Biology may be used by students who are under 18 years of age.

Students under the applicable age should use our services with the knowledge and involvement of a parent or legal guardian where appropriate.

Parents or legal guardians who believe that a child has provided personal information inappropriately may contact us so that we can review the situation and take appropriate action.

6. How We Share Information

We do not sell your personal information as a product to third parties.

We may share limited information with trusted service providers when necessary to operate Sadman's Biology.

These providers may include:

• Payment processors
• Video hosting providers
• Cloud hosting providers
• Authentication providers
• Email delivery services
• Analytics services
• Security services
• Customer support services

We may also disclose information when required by applicable law, valid legal requests, or when necessary to protect our rights, users, or platform.

7. Third-Party Services

Sadman's Biology may use third-party technologies and services to operate the platform, including payment gateways, video hosting, cloud infrastructure, authentication, analytics, and communication providers.

These providers may process information according to their own privacy policies and terms.

8. Video and Course Content

Our courses may use third-party video hosting and streaming infrastructure.

When you watch a course video, certain technical information may be processed by the video hosting provider to deliver the video, maintain security, prevent unauthorized access, and monitor technical performance.

We may also collect information about your course progress to provide features such as continuing lessons, completion tracking, and learning history.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

Security measures may include:

• Secure authentication mechanisms
• Password hashing
• HTTPS encrypted connections
• Access controls
• Database security measures
• Authentication and authorization controls
• Monitoring for suspicious activity

However, no internet-based service can guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Maintain your account.
• Provide purchased courses.
• Maintain enrollment records.
• Maintain transaction records.
• Resolve disputes.
• Prevent fraud and abuse.
• Meet legal requirements.
• Enforce our agreements.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Account Deletion

You may request deletion of your account and associated personal information by contacting Sadman's Biology through the official contact information provided on our website.

Some information may need to be retained for financial records, fraud prevention, security, dispute resolution, legal compliance, or other legitimate purposes.

Deleting your account may result in the loss of access to courses, progress, certificates, or other account-related services.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Ask questions about how your information is processed.
• Withdraw certain forms of consent where applicable.

We may need to verify your identity before processing certain requests.

13. Marketing Communications

We may occasionally send information about new courses, promotions, educational programs, or other services.

Where applicable, you may opt out of promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue sending essential service-related messages such as payment confirmations, security alerts, course updates, and account notifications.

14. Children's Privacy

Our services are intended for students, including SSC and HSC students.

We do not intentionally collect more personal information from children than is reasonably necessary to provide our services.

If a parent or guardian believes that we have collected personal information from a child in circumstances that require deletion or additional safeguards, they may contact us.

15. International Data Processing

Some of our technology and service providers may operate outside Bangladesh.

As a result, your information may be processed or stored in countries other than Bangladesh.

We will take reasonable steps to work with reputable service providers and apply appropriate safeguards consistent with applicable legal requirements.

16. Data Breach and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and remediate it.

Where notification is required by applicable law, we will provide appropriate notice to affected individuals or authorities.

17. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the beginning of this page.

For significant changes, we may provide additional notice where appropriate.

19. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Sadman's Biology through the official contact information provided on our website.

Sadman's Biology
Country: Bangladesh